Overall Rating: ( 46 reviews )

1. Posted: Sep 2 2008

   This printer has poor print speeds & quality. To top it all off Kodak wouldn't take it back because they only offer a "30-day guarantee." Do not buy.

2. Posted: Aug 27 2008

   I was persuaded to buy this product, in part, because of positive reviews on this site. Unfortunately, the initial color and black cartridges ran out in no time and did so simultaneously (although I almost never need/want to make color prints). I purchased refills at my local Wal-Mart in June . . . but the Kodak 5500 printer refused to recognize these brand-new color and black cartridges upon installation, "reading" them as empty in the information screen and refusing to allow the machine to function. Well, I purchased a second set of refills, same place . . . managed to get two months of occasional printing from them (I'm not a daily nor a heavy user). Today = crisis; the black cartridge is showing on the readout as two-thirds full, however, all my efforts to print simple one-page letters turn out totally blank. Junk, junk, junk.

3. Posted: Aug 25 2008

   Got this printer about a year ago and have been quite happy. Ran into the print head issue everybody complains about a couple months ago. A quick (less than 5 minutes) call to customer service and a new print head arrived the next day along with a set of free ink cartridges. Printer froze up while printing once a couple weeks ago. I found I was missing a critical firmware update so I am hoping that will fix that. One freeze in a year is way better than my last two printers from hp and canon performed that's for sure. Print and scan quality are also better than any other printer I've owned. Was so impressed with photo scanning and copying I'm working on making digital copies of hundreds of old snapshots before they deteriorate. Reprints look as good as the original, sometimes better. One complaint is that I don't seem to get as many prints out of the cartridges as the literature suggests and the cartridges are not as easy to find. Even so, ink costs are still 1/3-1/4 of my last hp printer.

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