flatbed scanner

1. ( 1 of 1 found this review helpful ) Posted: Apr 18 2008

   PURCHASE YOUR EPSON PRODUCT THROUGH AN AUTHORIZED DEALER OR FROM EPSON DIRECTLY. This is not a review of this product, but rather a word to the wise... Two and half months after my purchase of an Epson 10000XL scanner through Amazon, it stopped working. Through the followup and tech support process I learned that, because I purchased through Amazon, the manufacturer nor the seller would honor the 1 year warranty. Epson's position is that Amazon is not an authorized seller and that they merely act as broker for what can often be re-furbished or second hand merchandise. So, should your purchase break or malfunction, as mine did, you are out of luck with regard to warranty. This lesson cost me $2400.00

2. ( 1 of 8 found this review helpful ) Posted: Nov 4 2006

   Great machine. We needed the higher resolution and the larger format for scanning radiographs

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1. Posted: Jul 27 2008

   The scanner is very large, it takes a lot of desk space. I use it to scan three dimensional objects and it does a good job. I do not use it for scanning negatives.

2. Posted: Jul 10 2008

   I spent the best part of a day trying to install the scanner, without success. After the second call to HP Tech Support, it was declared defective and to be returned. I accepted a second G4050 scanner. Spent another day with phone calls and no success. I would then spend two consecutive hours on the phone to HP Tech Support, with no success. Later that day a repeat with a different technician for another two hours. I returned the device with regret, because I liked the ability to scan sixteen 35mm slides-if it works.

3. Posted: Jul 9 2008

   This scanner is fantastic. The set up was easy, and works just as advertised. I have not done any high level scanning, but it works great for pictures and for slides!

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1. Posted: Jul 27 2008

   Had to download driver to operate on my Vista machine. Also the SCANSOFT PaperPort CD that came with Visioneer 9450 was not compatible with Vista, so had to go to SCANSOFT site to download upgrade. Also had to call Visioneer technical support regarding the connections, since the instructions weren't 100% clear. After finally loading the right Vista driver and software, and making the correct connections,the Visioneer scanner has worked well.

2. Posted: Dec 14 2007

   I've had my Visioneer 9450 for four years and it's worked flawlessly. The ADF feature is a real time saver and mine came with ADOBE Acrobat, so the scanned files are automatically saved as PDF documents if I don't want to waste disk space with JPG or GIF type images. I've used OCR software with pretty good results and I'd recommend it for anyone in a home office environment.

3. ( 1 of 1 found this review helpful ) Posted: Oct 1 2005

   I've owned two predecessors to this scanner - but they are about the same. The ADF on the first gave up during the warranty period and Visioneer replaced it. The second one (the whole scaner)gave up about a year outside the warranty period, so it's a goner. It's a fairly servicable scanner for the price (when it works), although it really only allows you to feed about 5 to 7 documents at a time. I like the Paperport software. Although there is better OCR software available, the Paperport is versatile, easy to use, and generally gets the job done.

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1. Posted: Apr 1 2008

   I spend $30 returning the scanner. The scanner won't scan image of document only to Word File. Then some of the images does not scan too well. Emailed Customer Service. Took them FIVE days just to ask me what my problem was. Got so FRUSTRATED returned the product. Never have to return an Electronic product , so my husband threw away box. End up having to spend $30 just repacking and reshipping. Save the boxes! Don't think I will buy from unknown maker. Stick to HP's or well known brand!

2. Posted: Mar 15 2008

   I have a Microtek scanner and just downloaded the latest drivers. It turns out Microtek wants a program called Scan Finder to load at every start-up, and there is no way to disable this. The product works satisfactorily, but for my money, I will purchase something else. Something that doesn't create such a nuisance, and isn't so invasive.

3. Posted: Dec 17 2007

   Have purchased multiple ScanMaker 5950 units to use for work and will do so again as needed. Easy to use, pretty much plug and play and scanning is very fast when you have multiple documents to work with at once.

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1. Posted: Jun 8 2008

   I would have given this 5 stars if it had had a page feeder. Although in my case not a necessity, still it would have been a nice feature given the price of this unit. It's EXPENSIVE! The scanner itself does exactly what I require of it. It takes great scans of large items and offers many filter and scanning options including software that permits multiple scans without requiring one to call up the Twain driver after every scan. I have over 300 LP covers that I'd like to scan and now I can do each in one pass. It will be invaluable for me to be able to keep up with the flow of my daughter's countless larger art pieces (yes I'm a doting digital dad). The Epson XL10000 is just what the doctor ordered. (FYI: My older Epson Perfection series scanner came with software to permit multiple scans when installed on an XP box, but on my new Vista box, this feature is no longer supported by Epson. I did manage to find software to enable multiple scans. Since I'm on the XP box at the moment and not on the Vista box, I don't recall the software product name, but think it might have been something like Smart Scan.) Epson makes great (if overpriced) scanners and printers. I've never had a problem with any Epson device in the 20 years I've been using them. If you need the size and can afford the cost of admission, this is your ticket to great large format scans.

2. Posted: May 9 2008

   THE BEST QUALITY SO FAR .... THE SCANS ARE SUPERB !! THE WAY TO GO , WITH EPSON

3. ( 1 of 1 found this review helpful ) Posted: Apr 18 2008

   Two and half months after my purchase of an Epson 10000XL scanner through Amazon, it stopped working. Through the followup and tech support process I learned that, because I purchased through Amazon, the manufacturer nor the seller would honor the 1 year warranty. Epson's position is that Amazon is not an authorized seller and that they merely act as broker for what can often be re-furbished or second hand merchandise. So, should your purchase break or malfunction, as mine did, you are out of luck with regard to warranty. This lesson cost me $2400.00 In other respects, this was a satisfactory scanner. However, when a product this expensive stops working after such a short period, in inevitably colors your opinion as to it's overall worth.

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