( 5 reviews )
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( 3 of 4 found this review helpful ) Posted: 09-20-2005
Add my story to those who report early failures of this unit. Mine lasted about four months. Now, Belkin has a claimed "lifetime warranty" so I called, got a return number, sent it back. It took nearly two weeks to see a replacement -- and the company is about 20 miles from me. First, the Priority Mail tracking number indicated that the post office was unable to deliver it (what, there wasn't anybody home???) and left a note. It was picked up the next day. I called to make sure, guy said they would ship a replacement within 2 working days. 3 days later, nothing. Called, guy said it would have to come from Indiana warehouse, and he was taking care of that, priority overnight. Two days later, nothing. Called again, was told "it's going out today." Finally got it. And not from Indiana, either. They sent a later model that does basically the same thing -- their F5U234. We'll see. Looking at the Amazon reviews for that unit, it's not exactly making friends and influencing people either. If this one goes TU, I'm not buying any more Belkin stuff.
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( 6 of 6 found this review helpful ) Posted: 03-12-2005
I encountered nothing but diffuclties trying to properly install this 4 port hub on 3 different machines, all with ver 2.0 USB ports (MS Win SE or ME). First call to Belkin, the tech decided the hub was defective and they shipped me a replacement pronto. New hub, same problems, but the next tech ran me through some uninstall/install procedures and claimed the problem is that Windows is not installing the native (ver 1.x) USB drivers which is what is preventing the belkin 2.x high speed drivers from installing successfully. Off and on I would try and fail until I absent-mindedly connected the hub to the machine WITHOUT the power supply connected to the hub and guess what! New hardware detected, installing (Windows) drivers (4 times, 1 for each port) plus a couple of root hubs etc. been working as expected ever since in Win ME :-))
